Monday, November 30, 2015
Keep Your Customers Happy, and When You Don't, Find Out Why and Make It Right
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Good morning "And the beat goes on………………" SERVICE DELIVERY / SERVICE FAILURE / AND SERVICE RECOVERY Recognizing that satisfie...
Monday, November 23, 2015
December - The Lost Month
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Good morning. "And the beat goes on…………………… ." Thursday is Thanksgiving. Wishing you all a very happy and safe Thanksgiving. I...
Sunday, November 15, 2015
How Do We Break Into the Tweens and Teens Busy Schedule So We Have a Future?
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Good morning. "And the beat goes on…………… " What an odd, dichotomous world we live in. Sanity last week in Myanmar; insanity in...
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